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Privacy Policy

At DesignTorch, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by DesignTorch and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect
We collect several different types of information for various purposes to provide and improve our services to you. The personal information we collect can include, but is not limited to:

Personal Data: This may include, but is not limited to, your email address, name, phone number, address, and other demographic information. We collect this information when you provide it to us directly, such as via form submissions on our website, account setup, or during any direct communication with our team.

Usage Data: We may also collect information on how the service is accessed and used ("Usage Data"). This Usage Data can include details such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

 

Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information
DesignTorch uses the collected data for various purposes:

  • To provide and maintain our service

  • To notify you about changes to our service

  • To allow you to participate in interactive features of our service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our service

  • To monitor the usage of our service

  • To detect, prevent, and address technical issues

  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

3. Sharing Your Personal Data
We may share your personal data with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may also disclose your personal data:

  • To comply with a legal obligation

  • To protect and defend the rights or property of DesignTorch

  • To prevent or investigate possible wrongdoing in connection with the service

  • To protect the personal safety of users of the service or the public

  • To protect against legal liability

4. Security of Data

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: info@designtorch.co.za

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